Cabinet Pro: Cabinet making software providing cutlists, bidding, 3D CAD, Floorplans for cabinetry and woodworking.

General Policies on Registering Cabinet Pro or Door Pro on Computers
1. Registration Numbers will only be given for the current version of Cabinet Pro or Door Pro. Old versions are not supported. Remember: Cabinet Pro and Door Pro are dynamically changing programs that continually develop based upon the needs of our customers. The current version's Registration Numbers simply do not point to the same features that did not even exist on previous versions. Therefore, it is impossible to give Registration Numbers for previous versions of our software. If you have a previous version of our software, and for some reason require a Registration Number, then you must be authorized to use the current version of our software on your computer, and the current version must be installed onto your computer.

2. Each installation on a given computer is referred to as a "seat" and must be individually registered with Cabinet Pro LLC via email. A Registration Number will be given once and only once per seat.

3. If both Cabinet Pro and Door Pro are purchased by the same company, and that company opts to separate the two programs onto two different computers, then both computers must be registered with the same company name. If two company names are required, then Cabinet Pro and Door Pro must be purchased separately.

4. In order for a given seat of Cabinet Pro or Door Pro to be transferred from one computer to another, the program must be un-registered from the original computer with the un-registration information sent to Cabinet Pro LLC via email. The program must then be installed on the new computer and registered with Cabinet Pro LLC as is described in #1 above.

5. If a registered computer is no longer operative, and the customer wishes to transfer the use of the program to another computer without un-registering the inoperative computer with Cabinet Pro LLC, then proof of non-functionality of the original computer must be provided to Cabinet Pro LLC by a third party not associated with the purchasing company before another Registration Number is given free of charge.

Exception: Premium Graphics may be installed on one computer per purchase
Usually, another seat of Cabinet Pro can be purchased at a great discount. However, the Premium Graphics module is different and falls into its own category. The Premium Graphics that Cabinet Pro uses does not belong to Cabinet Pro LLC. It belongs to Lightwork Design out of Sheffield, England. Cabinet Pro LLC pays a royalty fee per installation of this graphics. This generally is not a problem because the Standard Graphics version is 100% compatible with the Premium Graphics, and it is not usually necessary to have more than one installation that supports Premium Graphics.

How to Register a Computer
Registration occurs after Cabinet Pro or Door Pro is installed. Access the File Menu at the top of the opening screen of Cabinet Pro or Door Pro. Click the "Register this Computer" option and follow the prompts on the subsequent windows.

How to Un-Register a Computer
Un-registration occurs after Cabinet Pro or Door Pro is installed and the user wishes to transfer a seat of Cabinet Pro or Door Pro to a different computer. Access the File Menu at the top of the opening screen of Cabinet Pro or Door Pro. Click the "Un-Register this Computer" option and follow the prompts on the subsequent windows. If a computer cannot be un-registered because of a hard drive failure or because of a general computer crash that renders the user's computer non-functional, then the user would be allowed a new Registration Number for a new computer free of charge. This may require a signed statement from the company where the new computer is purchased stating that your old computer is non-functional for whatever reason is appropriate.

In order to obtain technical support, have your Registration Number and passwords emailed to you, operate our software, and become a registered customer, print out the appropriate agreement shown below and fax the filled out document to (541) 664-2810. (Alternatively, you may scan the signed document and email the scanned document to Cabinet Pro LLC.)

What is the difference between "Technical Support" and "Training"?
Generally, the difference is that of time spent on your questions. Standard Technical Support consists of giving relatively short answers to questions you may have on the operation of our software, and is given by email, telephone, or online remote access to your computer. Technical Support answers usually last from one to five minutes. Training, on the other hand, consists of one-on-one tutoring on the operation of our software given in one or more hour blocks of pre-scheduled time. If you need help in setting up Cabinet Pro for your shop, above and beyond that which is available from the Video Help Center and standard technical support, then formal Training is appropriate.

If your company has made a personnel change in who is working with Cabinet Pro software, then please note that our technical support does not take on the responsibility of training this new person. In this case, Training via one of the options below is a necessity.

Option 1: Individualized Online Training with Full Curriculum (Most common and most cost effective)

For those who wish to learn Cabinet Pro quickly, and be up and running as soon as possible, we offer a 2-day training course for Cabinet Pro Standard, and a 4-day training course for Cabinet Pro CNC. Click here to view the Training Curriculum for these courses. Prices for this option can be seen at the Prices link. This consists of 3 hours of direct communication per day, spread out over an 8-hour day (see What to Expect below).

Option 2: Individualized Online Training (use this option when training on a particular topic is necessary)

This option requires the following:
    A. That you download and install the latest version of the program.
    B. That you call us at 6AM, PST on the date of the scheduled training.
    C. That we link up to your computer via the internet. (See our Contact Us page)
    D. $200 per hour of instruction scheduled at 6AM PST, Mon - Fri.
    E. One-hour sessions will begin at 7AM on the scheduled day. Two-hour sessions will begin at 6AM on the scheduled day.

If you have high-speed internet access, then you will be seeing what we are doing with the program on YOUR computer while we talk via the telephone or via Skype. Remember: time is being reserved for you between either 6 or 7AM and 8AM. If you call late, the session is still reserved between either 6 or 7AM and 8AM, and will end at 8AM. So please make sure you call at 6AM for a two-hour session or at 7AM for a one-hour session to use the maximum time reserved for you.

Option 3: Training at Cabinet Pro LLC

This option must be requested and paid for in advance. The charge for training at Cabinet Pro LLC is $300 per hour for the customer who travels to Central Point, OR, Wednesday though Friday, in order to receive individualized tutoring on the use of the program.

If training and/or tutoring is required at the customer's location, the general charge for this service consists of a charge per day, plus expenses. Please fill out and fax the Visitation Request form by clicking the link below. After you have printed the form, fax it to (541) 664-2810.

For training in the U.S.A., click here to view and print the Visitation Request Form. (For International training, please email or call for rates.)

Two consecutive days are required for the non-CNC Standard Version of Cabinet Pro or Door Pro
Four consecutive days are required for the CNC Version of Cabinet Pro
Three consecutive days are required for the CNC Version of Door Pro
Two consecutive days are required for those upgrading from the Standard to the CNC Version

Introduction
Training in the use of Cabinet Pro Standard or Cabinet Pro CNC is available from Cabinet Pro LLC at a rate described at the Prices link, which is usually which is one-half the daily rate of onsite training. Cabinet Pro Standard (the non-CNC version) requires two days of training, while Cabinet Pro CNC requires three days. Upgrades from Cabinet Pro Standard to the CNC Version requires two days, and consist of Day 3 and Day 4 shown below. The two or four days of training do not have to be consecutive days, but should be completed within a seven-day period.

Benefits of Online Training
If we were to travel to your location for training, we would show you on your computer how to setup Cabinet Pro, as well as verbally explain to you the concepts behind Cabinet Pro. We can accomplish precisely the same thing by accessing your computer via remote support, and talking to you via telephone or Skype. Training in this manner consists of accessing your computer, and staying on it all day. Throughout the day, we give you personalized instruction on a given task, allow you time to perform that task by yourself, and then check your work when you have finished. If it has been satisfactorily completed, we then proceed to the next step according to an established curriculum until the setup of Cabinet Pro is completed and you are able to operate Cabinet Pro to produce your bids and cutlist reports (and CNC output, if appropriate). The major benefit of online training is the tremendous savings when compared to onsite training. You not only pay one-half the daily rate ($600 rather than $1,200), but you also save on travel expenses, consisting of airline tickets, lodging, and meals.

What to Expect
For two (or four) consecutive days, you will call Cabinet Pro LLC via Skype (preferred) or via our regular telephone number throughout the day while we are connected to your Computer through Remote Support. During this time, although we will be connected to your computer throughout the day, we will be in direct communication for approximately 3 hours spread out over an 8 hour day because you will be doing most of the work after being given Step-by-Step instructions on how to set up Cabinet Pro, and how to enter information. You will be given an assignment to complete on your own a single setup, such as material, building parameters, cabinet library, edgebanding, etc. During any assignment, if you have questions you will call us, and, we will get back onto your computer to clarify any problems you may be having. At the end of a particular assignment, we will check your work, and then go on to the next setup procedure. After you have been shown how to access the next setup and how to enter information into that setup, you will be given yet another assignment to complete this second setup. Again, if you have questions you will call us and we will get onto your computer to see what issues you may have. We will be there to answer any questions you may have as you proceed through the setup process. We will continue in this manner for either two (or four) days through as much as the setup process as is appropriate. If you do your part and diligently focus on completing the training exercises you will be given for the entire two (or four) days, you should be able to fulfill the Learning Objectives described below. If, however, you are interrupted many times during the day where your focus on learning Cabinet Pro is disrupted, then you will find that you will not meet the expected Learning Objectives.

Which product, Cabinet Pro or Door Pro?
View the Cabinet Pro Curriculum, or scroll down for the Door Pro curriculum.

The Complete Curriculum for Cabinet Pro

Learning Objectives
At the end of this training, you should have your cutlist reports, pricing methods, and CNC operational. In addition, you should be able to change setups, modify setups, create custom cabinets, and create 3D presentation renderings. In addition, you should be able to enter a job from start to finish.

Day One
Introduction to Cabinet Pro: Design, Bidding, and Cutlists
Inventory
Material Setups
Edgebanding & Laminate
Entering the Door Style Library
Drawer Guides & Drawer Boxes
Panel Optimization options
Construction Methods
The Cabinet Editor
Making the Cabinet Library
Generating cutlists and fine tuning your construction method
Customizing cutlist reports

Day Two
Accessories
Pricing Methods
Hardware
Pricing Doors and the Pricing Grid
Modifying Inventory to Include Pricing
Modifying the Door Style Library to Include Pricing
Understanding the Backup System
Entering a job without the floorplan Generator
Use of the Floorplan Generator
Making a job on the Floorplan generator
The Presentation Document, with contract, pictures and bid
Making a Job from Start to Finish to produce drawings, cutlists, and bids.

Day Three (CNC only)
Drawer Guides & Drawer Boxes, CNC location of guide holes and drawer box machining
Determining the correct post for the your router and testing dado cuts, drilled holes, and part cutout
Setup Cutting & Drilling Definitions
Setup CNC Smart Rules

Day Four (CNC only)
Continue with Assignment of CNC Machining
Test the Smart Rues and Cutting & Drilling definitions on the CNC Router
Generate CNC output for entire job
Making a Job from Start to Finish (except for CNC users)

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The Complete Curriculum for Door Pro

Learning Objectives
At the end of this training, you should have your cutlist reports, pricing methods, and CNC operational. In addition, you should be able to change setups, modify setups, create custom doors, and have a thorough understanding of the Order Entry process. In addition, you should be able to enter a job from start to finish.

Day One
Introduction to Door Pro: Order Entry, Bidding, and Cutlists
Inventory
Material Setups
Edgebanding & Laminate
Entering the Door Style Library
Drawer Guides & Drawer Boxes (if appropriate)
Panel Optimization options
Construction Methods
The Order Entry Screen
Creating a custom Library Menu system
Generating cutlists and fine tuning your construction method
Customizing cutlist reports

Day Two
Panel, Edge, and Frame Details, as well as general Door Options
Pricing Methods
Hardware
Pricing Doors and the Pricing Grid
Modifying Inventory to Include Pricing
Modifying the Door Style Library to Include Pricing
Understanding the Backup System
Entering a job
The Presentation Document, with contract, pictures and bid
Introduction to CNC Operations

Day Three (CNC only)
Drawer Guides & Drawer Boxes, CNC location of guide holes and drawer box machining
Determining the correct post for the your router and testing dado cuts, drilled holes, and part cutout
Setup Cutting & Drilling Definitions
Test the Cutting & Drilling definitions on the CNC Router
Generate CNC output for entire job
Making a Job from Start to Finish

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Introduction
Cabinet Pro and Door Pro already contain virtually all post processors for every machine on the market. We process CNC code in several formats: g-code, Biesseworks, ShopBot, Woodwop, Hops, Xylog, Wincut, and HPGL. In the unlikely case that we do not currently support your CNC router, the cost of modifying an already existing post is free for purchases, but is an extra charge for rentals.

However, even for purchases, if the code for your router is non-standard g-code and we do not already have a post for it that can be easily modified, then there may be an additional $1,000 - $3,000 charge to create the post processor for your CNC router. If an additional charge is necessary, you will be told once we are able to see a sample of the code required for your machine. It is suggested that you provide this sample code prior to purchasing. All Post Processors after one are supplied at an extra charge (See the Add-On modules at the Pricing Screen.). Also, horizontal boring is not a commonly requested function for a CNC router, so this feature is not part of a standard CNC post. Horizontal boring is supplied per machine (per post) at an extra charge (See the Add-On modules at the Pricing Screen.). If any custom changes are required on a post to accommodate a given router, then a charge may be applied. It is the responsibility of the Purchasing Company to provide, in writing, a detailed description of any custom changes required for its router, and it is the responsibility of Cabinet Pro LLC to provide the additional charges, if any, that will be necessary in order to address those custom changes.

The Responsibility of Cabinet Pro LLC vs. the Responsibility of the Purchasing Company
Each CNC router, even those from the same company, usually incorporate slightly different CNC code. It is the responsibility of Cabinet Pro LLC to ensure Cabinet Pro CNC or Door Pro CNC outputs code that meets the requirements of the purchasing company. And it is the responsibility of the Purchasing Company to provide Cabinet Pro LLC with correctly formatted CNC code that operates on the Purchasing Company's router (annotated if necessary, as is shown below). If a third party is required by the Purchasing Company to provide correct code format, such as the machine's technical support division, then the owner of the Purchasing Company must take responsibility in requesting the code format provided by the third party. If a third party is given authorization by the owner of the Purchasing Company to provide CNC code, then the third party should contact Cabinet Pro LLC to supply the necessary code as described below. Cabinet Pro LLC does not contact third parties, CNC manufacturers, or the Technical Support department of your CNC router company in order to obtain correct CNC Code formatting for your machine. We have found in too many cases that this results in dead ends and inefficient use of time. Providing a correct CNC code template by either your own knowledge of your router, by contacting third parties, CNC manufacturers, or the Technical Support department of your CNC router company is the responsibility of the Purchasing Company.

Required Code from the Purchasing Company
At the minimum, especially if time is of the essence, a single file showing the actual code that runs on your router should at the very least, show a dado cut and a drilling operation (Fig. 1). Supporting the other machining operations can be postponed until a later date. If you decide to provide the CNC code for your router that will machine the operations shown in Fig. 1, please be prepared to annotate the code, if requested, so that we know what each command represents (see below). Sometimes a Purchasing Company will send us their CNC manual for us to figure out what their g-code commands mean. Although manuals are appreciated, we do not search manuals for annotation and clarification of code. Annotation is the responsibility of the Purchasing Company and must be done by the Purchasing Company or its designated technical support team.

Troubleshooting a CNC Router: Is it a software problem or a machine problem?
If the CNC code that is generated by Cabinet Pro is incorrect, then your CNC Router can be expected to perform poorly or not at all. This is probably a software problem. In this case, send annotated code that you expect Cabinet Pro to produce and we will change the code generated to your specifications. If the CNC code that is generated by Cabinet Pro is accurate according to your specifications, but your CNC Router is not performing correctly, then it is probably a machine problem and you should contact the Technical Support department of your router.

Your Task:
1. In whatever software you have been using up to now, or by asking your router's technical support department, create the code required to machine that which is shown in Fig. 1 below.
2. The code you create should look something similar to what is described as "Original Code" below. Save the text file that contains this Original Code and re-name it, "Original Code". Use the extension your machine requires (such as .ANC, .NC, .TAP, .NCD, .MPR, etc.)
3. Copy the file containing the Original Code and re-name this copied file, "Annotated Code". Use the extension your machine requires (such as .ANC, .NC, .TAP, .NCD, .MPR, etc.)
4. Using a text editor, such as Notepad or WordPad, edit this copied file and describe the meaning of each line of code whose meaning is not obvious.
5. In a Single Email, attach the two files described above, Original Code.ANC and Annotated Code.ANC, and describe your CNC router by including its name, model, year built, and whether it is nested based or a point-to-point machine. Also include the name and contact information of the person we may contact if we have questions about the files that were sent.
6. Only Standard Code for a given machine must be supplied for a post. No user-defined parameters or commands are allowed. If user-defined parameters or commands are absolutely necessary, there may be an additional charge for the inclusion of these items in a post.
7. Now repeat steps 1 - 6 above, with the only change being that you should perform these steps for the machining shown in Fig. 2, rather than Fig. 1.
8. If you have a Drill Head on your machine, then in addition to the steps above, please include a diagram showing the layout of your drill head as well as the individual bit designations. Also, include specific code showing how these bits are activated and deactivated.

Figure 1 Minimal Machining on a 20"x30" Part

(Specific locations of machining are generally not needed. If further explanation is necessary, we will contact you.)

The basic code required should include a single file showing the code for a dado cut, a drilling operation, a circle, an arch, and, if appropriate, horizontal boring as is shown in the diagram below (Fig. 2). If you decide to provide the CNC code for your router that will machine the operations shown in Fig. 2, please be prepared to annotate the code, if requested, so that we know what each command represents.

Figure 2 All Machining on a 20"x30" Part

(Specific locations of machining are generally not needed. If further explanation is necessary, we will contact you.)

Please load the pre-made CNC Post Processor into Cabinet Pro from the CNC Setup Screen, and then provide Cabinet Pro LLC with any changes to the code produced in order to create the cuts shown in either Figure 1 or Figure 2 above.

A Sample of what is meant by Annotated Code
On the left is shown original code, and on the right is shown that same code with comments describing the meaning of various commands.

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If you sell your complete business to someone else, so that your business remains intact but under the name of another party, and the new owner wishes to have a change of company name, then this is allowed at a nominal fee and falls under the category of Change of Company Name. Otherwise, our software cannot be sold to another party. Our software is the sole property of Cabinet Pro LLC and may only be sold by Cabinet Pro LLC or its authorized representatives. If you decide to purchase Cabinet Pro, Door Pro, or Garage Pro, you will be purchasing the right to use our software, not the software itself.

If you decide to sell the CD's you received that has our software on it, then please inform the person or company that you are selling the CD's that they will not be authorized training, technical support, updates, or any other services from Cabinet Pro LLC or its representatives. Remember: in order to use our software, one must purchase the rights to do so, otherwise it is considered piracy.

1. Changing of Company name where there is no change in ownership
If you wish to change your company name on the program, and you will still be the owner of this company, then we need to formally re-register your company name, and issue you a new Registration Number after you un-register your current installation. You are entitled to change your company name one time for a charge of $300. If you decide to change your company name again, you will not be authorized to re-register under a third company name; instead, you will need to re-purchase the program.

Please note: You must meet four conditions in order to be authorized a Company Name Change:

4. You must be the same owner of your company who is simply changing your company's name.

If you wish to re-register your program under a new company name and you meet all of the conditions above please fill out and fax the Change of Company Name form by clicking the link below. After you have printed the form, fax it to (541) 664-2810. Click here to view and print the Change of Company Name Form.

2. Changing of Company name where there is a change in ownership
If you wish to change your company name on the program because of a change in ownership, then there exists a charge of 30% of the regular price of the software for this change.

If the protocol described in #1 or #2 above is not followed, and the software is being used by another unauthorized company, then that company shall not be authorized technical support or updates.

We have four options for you to consider in order to obtain Cabinet Pro or Door Pro for your business. For all financial transactions, we accept company checks, VISA, Mastercard, American Express, and Discover.

1. Outright Purchase: This is probably the most cost-effective method, for there are no finance charges, and it is a one-time purchase. For example, if the software package you are interested in is priced at $4,000, then $4,000 is the total price of what you pay. There is no sales tax that we collect, since Oregon is one of the two States in the Union that has no Sales Tax. Click here to view our prices.

2. Rental to Own Option: Generally, if you wish to have monthly payments, we offer the Rent to Own Option. This option will allow you to purchase software with affordable monthly payments spread out over 1, 2, or 3 years. Cabinet Pro LLC offers in-house financing without a credit check for up to three years at a rate of 3% per month on the unpaid balance.

3. Rent Month-to-Month: Renting our Software on a month-to-month basis with no commitment beyond one month at a time and with no finance charges is by far the more popular rental option requiring the least financial investment. The only drawback in renting is that nothing is actually owned, which is why most of those who take advantage of our Month-to-Month Rental Option usually end up purchasing within a year or so.

4. 3 Equal Payments for a Purchase: If you purchase our software, we offer up to three equal payments spread over a 30 or 60 day period with a 3% finance charge per month on the unpaid balance. This finance charge is due in advance at the time of a payment. For example, if you purchase software the total price of which is $6,000, and wish to have 3 payments over a 60-day period, the first payment would be $2,000 plus 3% of $4,000 (the unpaid balance), or $2,120. Your second payment, due 30 days later, would be $2,000 + 3% of $2,000 (the unpaid balance), or $2,060. The third and last payment, 60 days after your initial purchase, would be $2,000 with no additional finance charge.

Important Note: If a CNC Version is being purchased, and you are choosing either of the Rent to Own or 3 Equal Payments options, then the CNC Post Processor will not be modified, if required, until the second installment is made. The first month should be spent in setting up the software, learning the software, and becoming proficient in the use of the software.

1. There are no refunds on any purchased software. If you would like to make sure our software will fit your needs, then click here for more details on how this can be accomplished.

2. There are no refunds on The Rent-To-Own option of Cabinet Pro or Door Pro.

3. There are no refunds on any Rental option for the use of Cabinet Pro or Door Pro, including the Month-to-Month Rental.

4. There are no refunds on additional seats purchased, even if sometime in the future they are no longer needed.

5. There are no refunds on additional modules ordered, even if sometime in the future they are no longer needed.

6. There are no refunds on any charges for custom changes made on Cabinet Pro or Door Pro.

7. A non-refundable down payment of $500 will hold any special pricing for a period of 60 days, unless stated otherwise for a particular special. Passwords to use the software will only be given upon full payment.

Unless stated otherwise on a Purchasing Agreement, each purchase of a program authorizes the purchaser to install the program on one computer under the same company name (click here if multiple company names are required on different computers for the same purchaser). Option 1 below describes purchases where each purchase will be registered under different company names. Option 2 below describes purchases where more than two computers are needed by the same company.

Option 1: Purchases where each purchase will be assigned a different Registration Number and used by a separate company.

If your company wishes to purchase more than one copy of a given program at one time, Cabinet Pro LLC offers discounts according to the table below. To qualify for these discounts, the quantity shown must be purchased on the same order. Multiple purchases made at different times are not cumulative and do not qualify for the discounts shown below. Each purchase below qualifies to have the program installed on two computers, registered under the same company name, per purchase.

Option 2: Purchases where more installations are needed, each installation on a Single User computer will be assigned the same company name, and each installation will be used by the same company.

70% Discount on Additional Seats if purchased within 6 months of an initial purchase (or down payment).
40% Discount on Additional Seats if purchased after 6 months of an initial purchase or (down payment).

Note: A "seat" is defined as an installation of a software package onto a single computer. Two seats would consist of installing the same software on two computers. Additional seats are unauthorized for use on a Network.

Check your Purchasing Agreement to determine if you are allowed for the program to be installed on more than one computer. All computers on which a seat of Cabinet Pro or Door Pro exists must be registered under the same company name. If you wish to place the program on more computers than what your Purchasing Agreement states, with the name of the company the same on all computers, each additional computer over your limit will cost 30% of the Current Regular Price of the program you purchased if purchased within 6 months of the initial purchase. After 6 months, the price of each additional seat is 60% of the Current Regular Price.

Note: To qualify for this 70% discount on 2 or more seats, this must be a first-time purchase of our software. If you have already owned Cabinet Pro or Door Pro for over 6 months, or if you are renting Cabinet Pro or Door Pro, then this 70% discount does not apply. Rent-To-Own options are separate contracts and do not qualify for this 70% discount, since they can be cancelled at any time without penalty.

Example 1: If you purchased a version of Cabinet Pro that currently sells at $2,350 and you need another seat within the 6-month period, the charge would be 30% of $2,350. or $705. After 6 months, the charge would be 60% of $2,350, or $1,410.

Example 2: Let's say your company purchases the CNC version of Cabinet Pro, but needs multiple seats of Design and Bidding only. In this case, you would purchase one version of Cabinet Pro CNC. In addition you would purchase one version of Cabinet Pro, Standard Option #1. Now you would qualify to obtain multiple seats of Cabinet Pro, Standard Option #1, which is Design and Bidding only, at 30% of the cost of that lower priced version of Cabinet Pro if purchased within the initial 6-month period. The general rule we use is that after the purchase of any given version of Cabinet Pro or Door Pro, a 70% discount on additional seats of that same version is available for 6 months. If you pay off the Rent-to-Own option after 6 months of your initial down payment (i.e., when your rental first began), then you would qualify for the 40% discount, not the 70% discount.

Networks
The Network Version of Cabinet Pro or Door Pro supports networked computers and is priced at a minimum of four (4) times the cost of whatever software is required. The Network version is customized per company so this version is not sold until specific conversations, tests, and arrangements are made with the requesting company.

Option 3: Purchases made on the recommendation of a CNC Dealer, a Machine Representative, or Cabinet Shop Supplier.

For those individuals or companies who have become a formal dealer of Cabinet Pro LLC, the following chart is descriptive of the price for which Cabinet Pro or Door Pro may be purchased by the dealer:

General Purchases
A purchase of any program automatically allows the purchaser the option of upgrading to a higher version at any time in the future by simply paying the difference in price between the regular price of the two programs. In addition, the Regular Price of a higher version, in the case of a price increase, will remain locked at whatever its price was at the time of the original purchase for a period of 60 days from the date shown on the Purchasing Agreement. If a program is purchased at a discounted price, other than the Idea Generator, then the price of the upgrade will be the discounted price if and only if the discount is still officially offered.

Purchase as an Idea Generator
If a program is purchased as an Idea Generator, then all upgrades to higher versions of Cabinet Pro or Door Pro would be the difference between the regular prices of the version currently owned and the price of the upgraded version. (If you are certain that you will be getting a CNC router later on, you may want to think about purchasing the CNC version at the same time as when you purchase as an Idea Generator, so as to take advantage of the larger savings.)

If you already own a computer software design program, whose company offers a CNC upgrade, you may qualify for a competitive upgrade to the full CNC Edition of Cabinet Pro or Door Pro for a substantial discount. The reason we offer such a discount is very simple: we recognize the time and money you have already spent in the software you currently own, and would like to reduce the financial burden for you to switch to our full manufacturing software package.

1. Written documentation showing that you own and are the registered owner of a software package that is specifically designed for the the cabinet industry.

2. Written documentation (or common knowledge) that the software package you own has a CNC version available.

3. A copy of the original invoice for the software you own showing that the Version of the software you would be trading in is at least equal to the Regular price of Cabinet Pro Standard, Option 3 (or Door Pro if you are purchasing Door Pro).

4. Trade-in of your design software with security keys (i.e., "Dongles") within 60 days of purchase. The Discount that is displayed in the above table will be sent to the customer as a rebate after the Trade-In software is received at Cabinet Pro LLC. (Note: If the trade-in software is not sent in within 60 days, then the balance of $2,000 (or $1,500 for Door Pro) is automatically forfeited.)

Note: To qualify for this Competitive Upgrade, this must be a first-time purchase of our software. If you already own Cabinet Pro or Door Pro, including any trial version, then this Competitive Upgrade does not apply. Rent-To-Own options do not qualify for this Competitive Upgrade. Also, you may take advantage of either this Competitive Upgrade or the General Trade-In described below, but not both.

If you do not qualify for the upgrade described above, you may qualify for a General Trade-In of your existing software. If you already own a computer software design program you may qualify for a General Trade-In with the purchase of any of our Software Packages. Up to a $500 trade-in discount pertains to selected software only. Please call to see if your existing software qualifies.

Note: To qualify for this General Trade-In, this must be a first-time purchase of our software. If you already own Cabinet Pro or Door Pro, including any rental version, then this General Trade-In does not apply. Rent-To-Own options do not qualify for this General Trade-In. Also, you may take advantage of either this General Trade-In or the Competitive Upgrade described above, but not both.

For accredited colleges, technical schools, and high schools, we offer a 50% discount off the regular price of Cabinet Pro Standard, Cabinet Pro CNC, Door Pro Standard, or Door Pro CNC. Cabinet Pro Lite is not appropriate for educational facilities, and therefore does not qualify for this discount.

Introduction
New features and enhancements are continually being added to both Cabinet Pro and Door Pro. Some of these enhancements are a result of the vision we at Cabinet Pro LLC have for our software, and some are the result of suggestions by our customers. We have two main categories for enhancements to Cabinet Pro and Door Pro: Paid Enhancements and Free Enhancements. These two categories are discussed below. To view a list of current Enhancements being developed by Cabinet Pro LLC, please visit our Program Update Notes and Enhancements page.

Paid Enhancements to Cabinet Pro and Door Pro
Implementing enhancements suggested by our customers at a minimal charge is a relatively unique service of Cabinet Pro LLC when compared to our competitors. Enhancements that are paid for by the requesting customer are of course given the highest priority. If a given customer needs a new feature or enhancement and requires that it is implemented as soon as possible, then there will be a charge to that customer for giving the enhancement high priority. This charge will generally equal either our custom programming hourly rate for programming and debugging time required to complete the enhancement, or a fixed amount to be paid in advance. If it is deemed by Cabinet Pro LLC that the enhancement is for the betterment of the program and will be of benefit to most other customers, then the cost of implementation will be 1/4 of this regular rate. Most enhancements that are suggested and are important to a given company are paid for and implemented in this manner. Enhancements that are paid for by a given customer are considered to be of top priority and will be completed before any other suggestion for enhancement is given attention. The only programming change that is of higher priority than a paid enhancement is a program glitch. Fixing glitches and bugs are always top priority, except those minor bugs that do not impact the manufacturing, pricing, or designing processes.

Although our regular custom programming hourly rate is $400 per hour, this is rarely charged. Most enhancements suggested by customers are beneficial to other customers as well. As a result, the usual custom programming hourly rate that customers are charged is 1/4th of this amount, or $100 per hour. (Alternatively, a flat rate is given prior any work performed so that the customer may decide to accept the fee for work requested.)

Free Enhancements to Cabinet Pro and Door Pro
Note for Rentals: Unless the Free Enhancement is deemed by Cabinet Pro LLC to be of exceptional use to all customers, Free Enhancements are generally not performed for Rentals simply because it is not cost effective to do so. Not only is the financial return from a rental much lower than our investment in software development, but in addition, the renter can terminate his/her rental at any time.

The procedure for having a suggestion placed on our Priority List of Enhancements free of charge is as follows:

1. Write an email to support@cabinetpro.com, and make sure the Subject Line displays the words, "Suggestion for Free Enhancement". If this is not placed on the Subject line, your suggestion will be automatically deleted by our Email Filter.
2. Describe in your email a very detailed explanation of what your idea for enhancing Cabinet Pro or Door Pro is.
3. You may or may not get an email in response stating whether or not your idea has been accepted and added to our Priority List. However, in all cases, you will not be given a deadline for its implementation, nor its position on our Priority list because the order that enhancements have on our Priority list continually change based upon new ideas that are submitted or because of a given direction we have deemed important for our software to developed.
4. If your suggestion has been accepted and eventually implemented into Cabinet Pro or Door Pro, then you will be informed of its implementation via the update notes that accompany each program update. You will not be notified individually.
5. Note: Free enhancements may not be implemented for weeks, months, or even years, depending upon where it is placed on our Priority List.

Please note: Unless your Purchasing Agreement states otherwise, each purchase of any Option of our software allows you to download the full program, along with all video tutorials immediately. If you require a Backup CD containing the same program and videos, there exists a small charge for this and can be purchased by clicking here.

1. One seat of the software where a "seat" is defined as one installation on one computer.

2. One and only one Registration Number per seat, used to install and operate the software on a given computer.

3. 30 Days of free technical support and program updates from the date of purchase.

If you are having trouble downloading a program, video tutorial, or document from our site, your web browser may be blocking your download, or it may be automatically saving your download somewhere on your computer. Different browsers behave differently, so make sure you are familiar with how your particular browser downloads and saves files. There are several factors that can cause problems downloading programs from our site or from other sites besides improper use of a browser. Try these tips after you've checked your computer for your download and made sure your browser isn't blocking your download.

If you experience any of these issues that result in a failure to download, please resolve the issue as described above, re-start your system, and re-download the software. Make sure you delete any files that you have already downloaded before attempting to re-download, for they are probably corrupted. If you still have issues that you cannot resolve please contact Cabinet Pro LLC Technical Support at (541) 664-2808.

Cabinet Pro LLC charges only for updates and enhancements, while providing free technical support for the current version. Renewing technical support and receiving updates after the first 30 days following a purchase is optional. Renewing technical support and updates for Rent-To-Own purchases, however, are required.

Please note: Only the most recent version of Cabinet Pro, Door Pro, and Garage Pro is supported. Technical support will not be given to older versions of our software. If you want to know why this is so, please click here.

1. Under normal circumstances, a new customer is entitled to 30 days of free technical support as well as 30 days of free updates after a purchase. After this 30 day period, the new customer may opt to purchase, at a pro-rated cost, further updates and support until the end of that calendar year, i.e., December 31.

2. All update/support fees for existing customers are due in January of each calendar year, if the customer wishes to continue being eligible for updates and technical support for that year. The yearly password that allows the update to operate on a given machine is changed in January of each year. Remember: the yearly charge for updates & technical support is optional for purchased programs. The yearly update/technical support fees for rentals, both rent-to-own and month-by-month rentals, are required.

3. An existing customer may purchase the current year's updates and technical support at any time during the year. This will result in the customer receiving all cumulative updates that were issued up to that time, as well as all updates remaining in that calendar year. (It is for this reason that the full amount is still due even if paid in November, for example, rather than in January of a given year.)

4. All of our software products undergo continuous changes throughout the year. Update fees, which are due in January of each year, are optional and entitle the customer to technical support for the most recent version of our software until December 31 of the current year. Update/Technical Support Fees are considered late, or skipped, as of January 31st of the new year.

5. Updates are placed on our download page about once a month and reflect enhancements, bug fixes, and customer suggested improvements.

6. If an existing customer decides to purchase updates and technical support for the current year, but has not paid the previous year's update fee, then the charge would be two years of update fees rather than just the current year's update fee. Whether the existing customer is one, two, three, or more years behind in paying update fees, the charge to become current will be based upon the number of years behind where the maximum is three years. Being behind in update fees 3 or more years will make the number of skipped years equal to 3 for purposes of the calculation in #9 below.

7. When a customer skips a year or more, then there will exist a minimum Administrative Fee of $175 to bring this customer back into compatibility with the updated software, which may include starting over as if the software were a first time installation ($175 for 1 to 3 seats, $350 for 4-10 seats, and $525 for 11+ seats).

8. In all cases, the customer would obtain all of the enhancements, fixes, and modifications that went into the software during those years that were skipped. For even if a year or more is skipped, the software still undergoes enhancements and changes.

9. Update Fee Formula when one or more years are skipped = Number of Skipped Years times the yearly Update fee plus the Current Year's Update Fee plus the Administrative Fee
(Regardless of the number of Skipped years, the maximum number of skipped years, for purposes of this calculation, shall be 3.)

1. Programs that are Rented on a Month-to-Month basis do not follow the guidelines described above. Update and Technical Support fees are required for Rentals and are pro-rated according to the month in which the rental begins. Click here for details on the pro-rated Rental Update fees.

2. Programs that are Rented as "Rent to Own" are considered Purchased options and follow the guidelines set forth above under the heading, Purchased Software, with the exception that yearly update/technical support fees for Rent-To-Own programs are required as long as they are still being paid for. Once they are paid for in full, then the Yearly Update fees are Optional.

Why we give only 30 Days of Free Technical Support rather than a year as our competitors do

Our competitors charge 2 to 4 times what we charge for our software. The year of technical support that is offered by our competitors is simply buried in the initial purchase. It is our philosophy, however, to have all charges up front and obvious to the purchaser. It is like a cabinet shop charging someone $800 for a Vanity cabinet, that includes installation, as opposed to charging someone $700 for the same vanity and giving him the option of having the cabinet shop install it for an additional $100. There is nothing wrong with either method of charging for technical support (or installation), but just know that it is being paid for, one way or another.

Please note that Technical Support and Registration Numbers are only given for the most recent version of Cabinet Pro, Door Pro, and Garage Pro. Technical Support, including the issuing of Registration Numbers, for previous versions is not offered at all because of the simple fact that Cabinet Pro, Door Pro, and Garage Pro are dynamically evolving programs, as they have been since 1986. Since 1986, numerous changes to the program have occurred:

A. Enhancements existing on the current version may not have existed on older versions.

B. The same Routines have been changed, making the new version operate differently than old versions.

C. Passwords, Registration Numbers, and Security Features change periodically. Security issues from old versions may not even allow Cabinet Pro LLC into the software.

D. Screens and command buttons have been modified or deleted, making the results differ upon their operation.

E. Bugs that may have been discovered have been fixed.

F. Features that exist on the current version of these programs may not exist on previous versions. And features that existed on previous versions may not exist on the current version.

G. Even the SAME command buttons that existed on previous versions may well have different instructions assigned to them in the current version.

H. Compatibility issues between versions can be serious. A job created in today's version cannot be loaded into a version from, say, 5 years ago.

I. Compatibility issues with the newest version of WINDOWS can have serious effects on the operation of a given program.

J. Parameters may be added as new features are created. Parameters may be modified in meaning, or deleted altogether as the software evolves.

In summary, the program that exists today is not the same that existed previously. It would be virtually impossible to maintain support for the hundreds of versions that have been released since 1986. In addition to numerous program changes, there are also changes that have occurred in the operating system.

A. Cabinet Pro requires a number of so-called "system files" that are part of the operating system that runs your computer. Because newer computers have operating systems on them that contain system files that did not exist on earlier operating systems, providing installations with those system files on them would result in overwriting the newer system files, thus possibly interfering with the operation of your other programs existing on your computer. It is therefore a very bad idea to install ANY program that is a few years old on a new computer. So rather than running the risk of corrupting your OTHER programs that exist on your computer, we have chosen to not provide CD installations from previous years.

B. If a corruption of some sort occurs, because one of your programs requires a newer version of a system file, of if WINDOWS itself started to not operate correctly because of the installation of older system files, we would have a serious problem on your computer that could only be fixed by completely re-installing WINDOWS. This would undoubtedly cause a lot of frustration for both Cabinet Pro LLC and the company installing the old version of Cabinet Pro. As a result, we have chosen to not provide CD installations from previous years.

Because of all of the issues mentioned above, Technical Support is only given for the most recent version of Cabinet Pro, Door Pro, and Garage Pro. Technical Support for previous versions is not offered at all. There exists a combined charge for technical support and updates, that is optional for the customer.

Level 1: This is essentially a �Finder�s Fee� that is given to an independent company (not under contract with Cabinet Pro LLC) that recommends and/or demonstrates our software to someone who then decides to purchase based upon the recommendation and/or demonstration. This level does not require any further contact between those two companies, and does not involve any further responsibilities of the recommending company to Cabinet Pro LLC or to the purchasing company. This Level describes one who is neither a Dealer nor a Distributor.
Sales Percentage = 10%
Update/Tech Support Percentage = 0%

Level 2: This level describes a Representative who is not a Distributor and who runs his own company that is separate from Cabinet Pro LLC, has a full working knowledge of the full version of Cabinet Pro CNC, is able to intelligently discuss the capabilities of Cabinet Pro, and who interacts with potential customers on an extended basis. Technical help may be given by this representative to the purchasing company at his discretion, but is not required. Demonstrations may be given using Glance, temporarily provided by Cabinet Pro LLC. This Level describes one who is neither a Dealer nor a Distributor.
Sales Percentage = 15%
Update/Tech Support Percentage = 0%

Level 3: This level describes a Representative who is a dealer, not a Distributor, and is required to aid a purchasing customer in the initial setup of Cabinet Pro until the software is fully operational for the customer. A verbal test may be given by Cabinet Pro LLC to ensure the Representative�s ability to successfully set up the various aspects of Cabinet Pro or Door Pro for a new customer. Remote support software, i.e., Glance, must be purchased (approx. $500 per year) by this representative for technical support and demonstrations. The representative may purchase trade journal ads or attend Trade Shows but is not required to do so. The Representative at this level will be required to have a dedicated line where he answers as the company representing Cabinet Pro and Door Pro between 8AM and 5PM (local time), Monday thru Friday. The representative is to have a thorough understanding of all methods of construction, as well as the operation of Cabinet Pro and Door Pro in order to accurately answer the questions of prospective buyers. This Level describes one who is a Dealer of Cabinet Pro LLC or of a Distributor.
Sales Percentage = 20% (30% for self-generated leads)
Update/Tech Support Percentage = 0%

Level 4: This level describes a Representative who serves as a Distributor, perhaps supervising and organizing Dealerships, including those existing in his area of operations who qualify under Levels 1 � 3 above. To reach this level, the Representative must either have been at Level 3 for at least one year or engaged in formal training at the Representative�s expense at Cabinet Pro LLC or online. In addition the Representative has consistently demonstrated an ability to successfully obtain leads on his own, consistently closed sales on his own, and consistently provided support to have his customers up and running smoothly and without help from Cabinet Pro LLC. The Distributor will always have questions on how a given aspect of the software operates, but these questions should be minimal because the Distributor has a flawless understanding of all aspects of Cabinet Pro, Door Pro, CNC and various methods of construction. The Distributor has a general business background and at least a superficial knowledge of competitive software. The Distributor is required to have a website specifically dedicated to Cabinet Pro and Door Pro, and is expected to advertise in appropriate journals and/or websites. Technical Support will be given by the Distributor after support responsibilities, if any, have been fulfilled by the dealer who made a given sale. Payment of a Dealer�s percentage shall come from the Distributor�s percentage. The Distributor is entitled to 30% of those yearly update/technical support fees from customers existing in his area of operations. This Level describes one who is a Distributor of Cabinet Pro LLC. At least one week of training at either Cabinet Pro LLC or the Distributor's location is required. This training shall be paid for by the Distributor but no other entry fee is required into Distributorship.
Sales Percentage = 40%
Update/Tech Support Percentage = 30%

Level 5: This level describes a Distributor who has markedly excelled and who has been consistently and highly successful at Level 4 for a period of at least one year. Increased paid advertisements by the Distributor are expected at this level. All leads generated by either the Distributor or by Cabinet Pro LLC shall be given to the Distributor. This Distributor should be, for all practical purposes, autonomous from Cabinet Pro LLC. This Level describes one who is a Distributor of Cabinet Pro LLC.
Sales Percentage = 50%
Update/Tech Support Percentage = 40%

Quantity Purchased	Discount
1	None
2-3	10%
4-7	15%
8-9	20%
10-20	25%
21 or more	30%

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Upgrading from an Outside Program
Program	Discount
Cabinet Pro CNC	$1,200
Door Pro CNC	$800

Cabinet Pro^�, Door Pro^�and SimplyPowerful^� are Registered Trademarks of Cabinet Pro LLC
Telephone: (541) 664-2808 Fax: (541) 664-2810
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