Does Cabinet Pro allow both face frame
Yes, Cabinet Pro and Cabinet Pro Lite allow both types of construction at no additional cost.
If I were to ask your customers what they
think of your software, what would they say?
Please read our "Letters of Recommendation" for an answer to this question.
How does Cabinet Pro or Door Pro compare
with your competitors' programs?
Please read our "Guide to Purchasing Software" for an answer to this question.
Pro or Door Pro use "keys", or "dongles"?
Absolutely not! Not in the past, not today, and not in the future. For more on this subject, click here.
Can cutlists be switched from millimeters
to inches and vice versa?
Each cutlist may be defined, per column, to show millimeters, fractional inches, or decimal inches. In addition, all input screens and informational screens may be switched from mm to inches by the press of a button.
What are the main differences between
Cabinet Pro and Cabinet Pro Lite?
You may view the different features of all of our programs by transferring to the Features page. There you will see the main differences between the Standard Edition of Cabinet Pro and the Lite Edition where the Features column is shown in bold faced print .
Can I make global changes in the material
that is used for making cabinets?
Yes, including changes in material thickness. Once material changes are made, the entire cutlist for all parts of the cabinet is re-calculated, since material thickness will definitely affect the cutlist.
Does Cabinet Pro and Door Pro support CNC?
Yes, Cabinet Pro and Door Pro both support CNC machines by writing the CNC code that drills holes, makes dado cuts, bores large holes, cuts arches, and cuts out the parts themselves from raw panels. Cabinet Pro does not require another program to accomplish this! The CNC code is written directly by Cabinet Pro (or Door Pro)!
If Cabinet Pro CNC is set up to cut 5/8"
wide dados on a part, what happens if my
next batch of panels are really 11/32"?
Cabinet Pro CNC allows dado cut widths to be dependent upon the thickness of the part that will be in that dado. So if your material thickness changes when you purchase a new batch of panels, the program will automatically adjust for the new thickness and your g-code will reflect the new dado width automatically without the need to change any of your CNC setup!
Are MDF doors supported by your CNC
Yes. Both Cabinet Pro CNC and Door Pro CNC support the design and machining of MDF doors.
Does a Panel Optimizer come with Cabinet Pro
or Door Pro?
The Panel Optimizer is included as part of the CNC Edition of both Cabinet and Door Pro. However, it is not included with the Standard edition. If needed, it can be purchased as an add-on to the Standard Edition.
If I make changes on a cabinet, such as
dimensions, number of openings, etc., will Cabinet Pro adjust the cutlist?
Yes, all cutlist reports are determined by the current cabinet definitions.
We make some of our parts a little larger
than their finished dimensions. Does Cabinet Pro support this?
Yes. Cabinet Pro/Door Pro allows for both finished dimensions and machining dimensions. For each part defined in the cutlist, you may tell the program to add or subtract a given amount from the width and length of that part in order to define how you want that part machined.
Does the cutlist take into consideration
edgebanding for various parts?
Yes. Each part can be defined to accept edgebanding on each of their edges. Cabinet Pro/Door Pro then gives you the option to subtract the thickness of your edgebanding in the cutlist on each part that edgebanding is applied, if you so desire.
We use "heavy" and
"light" designations because we only want to see 1/16ths on our
cutlist. Does Cabinet Pro and Door Pro support this?
Yes! For example, on each cutlist you can define whether you want to designate a measurement like 3/32 as 1/16+, 1/8-, 3/32, or as a decimal.
Can Cabinet Pro or Door Pro produce a
cutlist for really custom cabinets?
This is one of our most commonly asked questions. Cabinet Pro has developed since 1986 to address the various problems and needs associated with the truly custom cabinet shop. Our major accomplishment since 1986 has been to not only produce accurate cutlists for custom cabinetry, but also to allow the user the ability to format those cutlists in a way that is most suited to his/her needs.
Is Cabinet Pro
easy to use? Is it user friendly?
This question is hard to answer, because what is easy for one person might be very difficult for another. We have had some customers tell us that Cabinet Pro is extremely easy to use, and have gotten a handle on the program within just a few days. Others have said it has taken a few weeks to feel comfortable with the program. Still others have, unfortunately, been unhappy with the program. So the only thing we can say with certainty is that it will indeed take work to learn the program, that we have spent over 20 years in trying to make the program both functional and relatively straightforward to use, and that we have made a number of video tutorials as part of the program to make learning easier. But the fact remains that Cabinet Pro is designed for making complicated custom cabinets according to your method of construction! And the more a program of this type allows you to customize your cabinets, the greater the learning curve. Download and view all the demos we have on this website to judge for yourself Cabinet Pro's ease of operation. And remember: you can always rent the software before you decide to purchase if you have any doubts as to its operation.
Is additional Training
necessary, and if it is, what is the cost?
In most cases, training in the use of any of the Standard versions of Cabinet Pro or Door Pro is not necessary. In almost all cases with the purchase of any of the CNC versions of Cabinet Pro or Door Pro, at least two days of one-on-one training is strongly suggested. There are of course exceptions to these rules, but for the most part, formal training at additional cost is necessary for the CNC version, but is not necessary for the Standard (non-CNC) version. You can read more about this suggested training, as well as its cost on our Company Policies page.
If I buy Cabinet Pro, Garage Pro, or Door Pro, how will
I learn how to use it? Do you offer on site help?
Yes, on site help is available. But what seems to help most people get up and running as soon as possible are the 400Mb of Video Tutorials that walk you through the use of various parts of the program. These tutorials are shipped with the CD upon purchase. In addition, not only do we offer general telephone and email support for relatively quick questions, but we also offer two hour blocks of one-on-one telephone support for in depth tutoring, at additional charge. For those companies where time is of the essence, and getting Cabinet Pro set up quickly is high priority, we offer one-on-one onsite training. You may sign up for one-on-one onsite help, or extended one-on-one telephone tutoring on our Company Policies page. For both general technical support and training, we can link to your computer via high speed internet and operate the program while you watch, learn, and interact. This service is like being at your location, without the expense!
What is the difference
between your offering of Technical Support and of Training?
Generally, the difference is that of time spent on your questions. Technical Support consists of relatively short answers to questions you may have on the operation of our software, and is given by email, telephone, or online remote access to your computer. Technical Support answers usually last from one to ten minutes. Training, on the other hand, consists of one-on-one tutoring on the operation of our software given in one or two hour blocks of pre-scheduled time.
How do you rate with
the Better Business Bureau?
We have an A+ Rating with the Better Business Bureau and, while we have been in business since 1986, we have been accredited by the BBB since 2010.
Why do you only give 30 days of
free technical support, rather than a year like your competitors do?
Our competitors charge 2 to 4 times what we charge for our software. The year of technical support that is offered by our competitors is simply buried in the initial purchase. It is our philosophy, however, to have all charges up front and obvious to the purchaser. It is like a cabinet shop charging someone $800 for a Vanity cabinet, that includes installation, as opposed to charging someone $700 for the same vanity and giving him the option of having the cabinet shop install it for an additional $100. There is nothing wrong with either method of charging for technical support (or installation), but just know that it is being paid for, one way or another.
is the Premium graphics charged per computer rather than a second seat for 30%
like the rest of the software?
The Premium Graphics that Cabinet Pro uses does not belong to Cabinet Pro LLC. It belongs to Lightworks Design out of Sheffield, England. Cabinet Pro LLC pays a royalty fee per installation of this graphics, which is why Premium Graphics must be purchased per computer. However, having Premium Graphics on one computer and Standard Graphics on the other is generally not a problem because the Standard Graphics version is 100% compatible with the Premium Graphics. So it is not usually necessary to have more than one installation that supports Premium Graphics, since one can transfer jobs from one computer to the other very easily.
Do I need both
Cabinet Pro and Door Pro if I make my own doors in my cabinet shop?
Usually, the answer to this is no, you do not. Cabinet Pro allows the user to make his/her own doors with full cut lists defining each part of all doors made. He may also obtain door reports that will allow him to order them from a door company. The only reason one should purchase both Cabinet Pro and Door Pro is if your company produces not only cabinets, but also cabinet doors for other cabinet shops.
If I purchase Cabinet
Pro without Pricing now, how much would it cost to add pricing later on when I
am ready for it?
To upgrade to any program is simply the difference in price between the Current Regular Prices of the two programs in question. If you purchased Cabinet Pro Standard without Pricing now, and decided to add pricing at a later date, the price would be the difference between Option 2 and Option 3 (of Cabinet Pro Standard)..
I currently do not
have a CNC router, but I plan to purchase one in the future. If I purchase
Cabinet Pro Standard now, how much would it cost to add CNC capabilities later
To upgrade to any program is simply the difference in price between the Current Regular Prices of the two programs in question. For example, if you purchased Option 4 of Cabinet Pro Standard and decided to add CNC capabilities at a later date and wanted to purchase Cabinet Pro CNC Option 4, the price would simply be the difference between CNC Option 4 and the Standard Option you already purchased.
Do I need to purchase
Most of our current customers are satisfied with the Standard OpenGL graphics that come with the Standard version of Cabinet Pro, since they only want to give their customers an idea of what their cabinets will look like. However, if you require a more realistic-looking 3D Rendering of a kitchen, office, closet system, garage system, or whatever you will be designing, then you may want to purchase the Premium upgrade. To see some examples of our Standard graphics, click here. To see some examples of what our Premium graphics will eventually look like, click here to transfer to the Lightworks Design website.
Do you offer a free trial?
Because Cabinet Pro is designed to operate custom cabinet shops, technical support, as well as user dedication, is necessary to get our software up and running. As a result, we offer online demos so that you may ask to be shown any capability you may have questions about; and we offer you the alternative of renting the software for a relatively small fee. Usually one month is more than enough time for one to test out the software for his custom shop, so we allow 1/2 of your rental investment to be applied to the regular purchase price should you decide to purchase within the first 30 days of your rental. So, no, we do not offer a free trial of Cabinet Pro. But we do offer a way in which you can test out the software at a nominal charge, while being able to receive the technical support you may need.
Do you offer financing?
Yes, we offer a number of financial options for you to obtain our software in order to fit your individual budget. Please click here to view the various Financial Options we offer.
Your competitors do not
advertise their prices. Why do you advertise your prices on your Website?
Have you ever been in the market for a car only to visit a car dealership where the sticker prices are not on the cars? This is done so that you have to talk to a salesperson who then not only lets you know what the price of a car is, but he also begins the process of selling you a car and making sure you don't leave his dealership for another. It is called manipulation. At Cabinet Pro LLC, our philosophy is different. We want you to look at our demo, study the features of our software, and know that our prices are reasonable so that you are not manipulated to call us, but rather you are motivated to call us because you are interested in what you have seen and read about Cabinet Pro or Door Pro.
Why are your prices so low?
If it is true that "you get what you pay for", then one would simply purchase the most expensive software available. But what if a given company had values that did not revolve around making the maximum dollar? What if a company simply believed in developing an outstanding product, standing behind that product, and selling it at a reasonable price? We at Cabinet Pro LLC have always had a different vision in mind than simply making money. Our vision, since 1986, has been, and continues to be, to provide a very high quality software package at a very affordable price to as many people as possible. We strive to keep our prices low by keeping our overhead down, our distributorships to a minimum, and our advertising costs reasonable.
A Note about Our Prices
The few software packages existing in this market that provide 3D Design, custom cabinet support, faceframe and frameless construction, cutlists, door & drawer reports, multiple methods of bidding, Intelligent CNC machining, direct CNC support to any router, and multiple language support do not come close to the affordability of Cabinet Pro and Door Pro. There are some very important reasons for this:
1. The average
percentage of a software sale awarded to a Sales Representative in this
industry is between 30% and 40%. By not employing such a
Advertising costs are kept to a minimum. You probably found our website by
an Internet search rather than a magazine Ad. Internet Search
3. Our booths at Trade Shows are of a reasonable size.
4. Large Overhead is poison to a business. We make every effort to keep our overhead low.
5. Our vision, since 1986, has been, and continues to be, to
provide a very high quality software package for a very affordable
price to as many
Because of these reasons, Cabinet Pro LLC is able to provide Highly Competitive and Affordable Prices!
Click here for a comparison study of Cabinet Pro